Privacy Policy
Hope Global is committed to protecting the data you share with us or receive via any platform. This Statement of Privacy applies to the Hope Global website and governs data collection and usage. By using the Hope Global website, you consent to the data practices described in this statement. At Hope Global, the privacy and security of our customers, respondents, and visitors are of paramount importance.
Gather Personal Information
Hope Global gathers information You may choose to apply for specific information or services on topics such as products, training, white papers, brochures, partner with us etc. which may require you to fill out forms and share your personal information. This information is irrespective of your membership. Hope Global asks you to allow representatives of Hope Global to contact you for the purpose asked. Hope Global collects personally identifiable information such as e-mail addresses, names, home or work addresses, telephone numbers, organization names, IP address cookies, etc. through various web platforms that help our members register, reset passwords, get training, partner with us, etc. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
Data You Share with Us
Hope Global may collect different data from or about you depending on how you use Hope Global Services. ie- When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including, but not limited to data about your accounts on other Services. We may obtain certain information through your social media or other online accounts if they are connected to your Hope Global account. If you log in to Hope Global via Facebook or join Hope Global sponsored WhatsApp Group, another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
Automatic Information
We receive and store certain types of information whenever you interact with us. Such as when you allow Hope Global to store cookies, cookies obtain certain types of information when your web browser accesses Hope Global or any of our subdomains, advertisements, and other content served by or on behalf of Hope Global on other websites. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. At Hope Global, we give you the option to opt-out of cookies in order to let you control your privacy.
Uses Such Information
Hope Global collects and uses your personal information to operate the Hope Global website and deliver the services you have requested. Hope Global also uses your personally identifiable information to inform you of other products or services available from Hope Global and its affiliates. Hope Global may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Some of the ways we may use personal information include:
- Delivering a product or service you have requested.
- Analyzing, supporting, and improving our products and your online experience.
- Personalizing websites, newsletters, and other communications.
- Administering and processing your certification exams.
Sending communications to you, including for marketing or customer satisfaction purposes, either directly from Hope Global or from our external partners.
Information We Share
Hope Global does not sell, rent, or lease your personal information to third parties. Hope Global shares personal information in the following ways:-
- Hope Global may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
- Hope Global may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such partners are prohibited from using your personal information except to provide these services to Hope Global, and they are required to maintain the confidentiality of your information.
- Hope Global websites will disclose your personal information, without consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hope Global or the site; (b) protect and defend the rights or property of Hope Global; and, (c) act under exigent circumstances to protect the personal safety of users of Hope Global or the public.
- We share aforementioned information with government authorities and agencies for the purposes of verification of identity or for the prevention, detection, investigation, prosecution, or punishment of cyber incidents or offenses. You agree and consent to Hope Global to disclose your information if required under applicable law.
Sensitive Personal Information
Hope Global does not collect, use, or disclose sensitive personal information, such as race, religion, or political affiliations without your explicit consent. If we receive such sensitive personal information from any platform about the user, Hope Global immediately processes for secure destroy information and posts acknowledgment to the user. Hope Global will occasionally destroy received /collected data to maintain privacy and confidentiality.
How Secures Your Information
We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including: Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible; Using secure servers to store your information; Verifying the identity of any individual who requests access to information prior to granting them access to information. We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
Children’s Online Privacy
Hope Global’s courses and services are not directed to children under the age of 13. If you are a parent or guardian of a minor and believe that he or she has disclosed personal information to us, please contact us (link to the contact page/email id).
Updates Privacy Statement
Hope Global will occasionally update this Statement of Privacy to reflect company and customer feedback as per Government LAW. Hope Global encourages you to periodically review this Statement to be informed of how Hope Global is protecting your information.
Opt-Out Policy
If you would like to opt-out of the sharing of your personally identifiable information submitted on our website with third parties, contact us and indicate your unwillingness to share such information with third parties. If you would like to opt out of receiving any direct marketing information from us, contact us (link to the contact page) or write us “grievance@hopeglob.com” and indicate that you do not consent to the use by Hope Global of your personally identifiable information for marketing purposes.
